We offer a full suite of marketing research services with our primary focus on small businesses and consumer usage of digital media and technology to find local products and services.
The digital age has brought with it a tremendous amount of data available to businesses. We help organizations gain insights from their data with our proven proprietary tools and methods.
We provide Loyalty Management Consulting and Net Promoter® Programs that help our clients increase their revenues by improving retention of their employees, customers and investors.
Struggling with the accelerating rate of change? Need to stay abreast of the latest trends and issues? We provide insights, trends, and the latest research on a number of topics critical to the Local and National space.
We provide outsourced services for short-term marketing projects, new marketing campaigns, new product launches, new go-to-market sales strategies and much more.
LOCAL PULSE REPORT™
The Local Pulse Report™ is a series of reports and insights generated from our ongoing survey of small and medium sized businesses (SMBs). These studies, conducted at least twice a year, provide a comprehensive view of how SMBs are marketing their businesses, the technology they are using, their future expectations, what they want out of marketing service providers, and they explores the behaviors/trends that are influencing their decisions as business owners.
MOBILE PAYMENT Trends
This report contains key highlights related to mobile payment technology from our Local Pulse Report™.
In this report, we examine which consumers are using personal assistants, how often they are using them, what are they using them for, where they are when they use them, their satisfaction levels and many more areas.
We’ve been tracking small and medium sized business (SMB) churn rates for digital marketing service products for a number of years and despite all the advances in technology it still remains a systemic problem. In this advisory report we highlight some common misconceptions about churn that hinder breakout performances.